-
ABOUT COLOR SHADING
ConcreteX products belongs to pure Cement products,so different batch of products will have certain color difference affect to each batch,and there is some color difference with actual product and picture of catalogue,please refer to the actual product itself.The final explanation is owned by ConcreteX.
-
ABOUT THE PRINTING MATERIAL
For those paper catalogs of ConcreteX, or any printed papers of ConcreteX, color difference is inevitable determined by printing machines or other factors. Please note that product images only for reference purpose. Thanks for understanding.
-
ABOUT REFUNDS
1、Please check the product once you have received it,if you have any questions please welcome to call our customer service.
2、Cement products is friable,if happen damage in transit,please take us photoes,we may refund your lost base on borken quantities.
3、Return of goods,if there is quality problems,there will be free of charge;if there is 7 days returns in no reason,your have to guarantee products will no have damage,no packing damage,no absorbe of water,no being install,The logistics with come and go will be paid by buyer.
-
ABOUT LOGISTICS
ConcreteX products belongs to tile products,heavy and friable,to make less damage and save the logistics cost,ConcreteX products will delivery by professional logistics company,cost prepaid.You can pick up from local logistics station or pay additional cost for door to door service (logistics company is not responsible for unloading and moving tiles, please arrange accrodingly).Specific cost and time please contact with our customer service.
-
ABOUT VAT INVOICE
Our company can provide invoice,please contact our customer service for necessary documents.
-
OTHERS
You can contact us by info@concretex.cn, or call our national service hotline (0757-85391139).
